How to Have a Successful Clean with Hcleanz

A great cleaning experience starts with clear communication and preparation. Here’s how to ensure everything goes smoothly with your HouseCleanz cleaner:

Communicate Your Needs

Cleaners are skilled professionals but not mind readers! Be sure to communicate specific spots or trouble areas that need extra attention.

Provide a list of priorities, especially for time-limited appointments, to ensure the most important areas are addressed.

Set Realistic Expectations

HouseCleanz is a cleaning service, not a restoration company. Deep cleaning years of dirt and grime will take time.

Be patient! It may take a few cleanings before your home is truly spotless, especially for heavily soiled areas or neglected spaces.

Share Access Details

Let HouseCleanz know in advance if there are any specific instructions for entering your space.
Examples include:

Codes or passwords

Doorman or concierge information

Service entrances or side doors

Prepare the Space

Declutter Beforehand: Pick up toys, clothes, and other items so your cleaner can focus on cleaning rather than tidying.

Secure Fragile Items: Move fragile or valuable items to a safe place to avoid accidents.

Locate Cleaning Supplies: Show your cleaner where to find essential supplies like cleaning chemicals, garbage bags, or toilet paper.

Trash and Recycling

Let your cleaner know where to dispose of trash and recycling to avoid any confusion.

Address Special Requirements

If anyone in your household has allergies or sensitivities to specific cleaning products, communicate this to both HouseCleanz and the cleaner.

If you have pets, provide instructions for handling their presence, such as keeping certain doors closed or avoiding specific areas.

Be Respectful of Time

Ensure your cleaner has timely access to the space, and try to avoid disruptions during the cleaning session.

For first-time cleans, consider walking your cleaner through the space at the start to set expectations and clarify any questions.

Provide Feedback

After the clean, share honest feedback with both HouseCleanz and your cleaner. This helps reinforce great work and improve future cleanings.